DISPATCH & BACK-OFFICE
Detention, Layover & TONU Recovery
Documentation and follow-up for detention, layover, and truck-order-not-used requests under the agreed load terms.
WHAT THIS SUPPORT COVERS
Less friction.
More focus on your business.
Documentation and follow-up for detention, layover, and truck-order-not-used requests under the agreed load terms.
- A working process tailored to your operation
- Clear responsibilities and communication
- Coordination with your chosen providers
- Visibility into the work behind your loads
HOW WE WORK
A practical, connected process.
Record the event
Gather arrival, departure, cancellation, and supporting details.
Review agreed terms
Check notice periods and the accessorial terms on the load documents.
Submit and follow up
Present the request and track the response. Recovery is not guaranteed.
Services depend on the agreed package, your operating authority, and the information you provide. TNS does not guarantee load availability, revenue, or payment by a third party.
LET’S BUILD YOUR NEXT CHAPTER
Your truck. Your business.
Your dispatch partner.
Tell us where you want to go. We’ll help plan the next move.